FAQs
-
How many countries does Freyr iREADY cover?
Currently, the Freyr iREADY platform covers ingredient regulations for 71 countries.
-
Which countries does iREADY Support?
- ASEAN-10
- Australia
- Canada
- China
- EAC-6
- EEC-3
- EU-28
- GCC-6
- Hong Kong
- India
- Japan
- Korea
- MERCOSUR- 5
- Mexico
- New Zealand
- Nigeria
- South Africa
- Taiwan
- UK
- USA
-
How often does Freyr iREADY database get updated?
The Freyr iREADY database is updated every Fortnight.
-
Who manages the latest updates on the Freyr iREADY platform?
A specialized team of Regulatory, safety and technical experts support all the updates in Freyr iREADY.
-
I couldn’t find the ingredient of my interest in the iREADY platform. What should I do?
Kindly write to us at ireadysupport@freyrsolutions.com or raise a ticket via the platform. The steps to raise the ticket are as follows:
-
Step 1: Raise a ticket on the tool (top right corner)
-
Step2: Specify your query
- Step3: The query would be addressed by our experts in 1-2 Business days.
-
-
Will Freyr iREADY suggest alternate ingredients, if my ingredient of interest is restricted in the market?
As of now, the platform will only support ingredients which are listed.
-
I could not see regulations for the required ingredient in the targeted country. Why is it so?
Freyr iREADY would only show ingredients which are listed or have a regulatory status in that particular market.
-
Can I suggest new ingredients and countries to be included in Freyr iREADY?
Yes, please share your suggestions at ireadysupport@freyrsolutions.com.
-
What is the future road map for the product – Freyr iREADY platform?
The vision of Freyr iREADY is to build effective Digital Formulation Assessment and Regulatory intelligence for Cosmetic ingredients.
-
What is digital formulation assessment?
Digital Formulation is a Rule-based Regulatory Assessment of the product formula.
-
What kind of assessments does Frey iREADY conduct?
Freyr iREADY provides Assessment for Regulatory compliance of formulations, market accessibility and product safety across global markets.
-
Can I suggest new rules for digital formulation assessment?
You can suggest and our technical experts would make the possible changes. Please share your suggestions at ireadysupport@freyrsolutions.com.
-
If there is a system error in the Freyr iREADY platform what should I do?
Kindly write to us @ ireadysupport@freyrsolutions.com. or raise a ticket on the tool. The steps to raise the ticket are as follows:
- Step 1: Raise a ticket on the tool (top right corner)
- Step2: Specify your query
- Step3: The query would be addressed by the Concerned Expert in 1-2 business days.
- Step 1: Raise a ticket on the tool (top right corner)
-
What are your business support timings?
We are available 24/5 from Monday to Friday. The standard Turn Around Time (TAT) for queries to be addressed is one (1) Business Day.
-
At what intervals do you update the ingredient news in Freyr iREADY platform?
Our Regulatory experts update the news daily on the platform.
-
Which category of ingredients does Freyr iREADY handle?
Currently, Freyr iREADY captures regulations from global Cosmetic and chemical inventories from regulatory authorities and recommendations from industry associations.
-
Can I also use Freyr iREADY on my phone?
This platform currently does not support the mobile application. However, it will be available soon.
-
From where is the update of the flag captured?
The Freyr iREADY team captures updates from various sources such as global news, social media, blogs and scientific literature, etc.
-
Can I get to see a single market other than cluster in Freyr iREADY platform?
Yes, you can view information on a single market on this platform.
-
How do I import the entire database of CAS number and check for its regulations?
There is a checklist feature under Formula Compliance, where you can import the database of CAS number and check for its regulations.
-
Can I also check if the CAS number is accurate or not?
If the CAS number is not present in the inventory, it will not show any results.
-
How do I ensure that on iREADY platform the formulations are visible to us and not to anyone else?
Freyr iREADY uses a multi-tenant architecture to keep your database secured.
-
Does Freyr iREADY also support multiple users on a single license?
For data security purposes, we only provide one license per user.
-
Does Freyr iREADY provide information of companies providing raw materials?
As of now we only provide information on regulations.
-
What are the available subscription models?
We have two subscription models: Single user and Enterprise model.
-
On which platform is Freyr iREADY built?
Freyr iREADY is built on Angular and Microsoft Technology platform.
-
Where is the data stored at the backend in Freyr iREADY platform?
The data is stored on MS SQL Server.